Warranty Process
In order to request warranty services, you must first contact your local Sea Born, Sundance, or Spyder dealer. The dealer will work with you to schedule an appointment to review your issues and determine if grounds exist for a warranty claim. In the event warranty work is required, your independent CRI dealer will then submit a warranty service request (“Claim Request”) on your behalf. Once submitted and reviewed by factory personnel, your request will be approved, adjusted or denied.
:: NOTE: BEFORE YOU SEEK WARRANTY SERVICES OR REPAIRS YOU MUST FIRST REGISTER YOUR BOAT. NOTE: FACTORY PERSONNEL ARE UNABLE TO ASSIST OR TO PROVIDE THE STATUS OF A REQUEST WITHOUT A DEALER SUPPLIED CLAIM NUMBER ::
[ Download – Limited Warranty Information – Composite Research, Inc. ]
Warranty Information
This Limited Warranty also limits and alters your remedies. This Limited Warranty shall be the sole and exclusive remedy of any person or entity for any claim, whether that claim sounds in contract, tort, or in any other basis for recovery. Composite Research, shall not be liable to any person or entity for any consequential, special, or incidental damages, lost profits, inconvenience, or any other loss or damages, except as provided in this limited warranty.
Composite Research Limited Warranty
Transferable 10 Year Limited Hull Warranty
Transferable Option
This Limited Warranty commences on the date of delivery to the original retail purchaser or when the boat has been operated for twenty-five (25) hours or on the first day of the twenty-fifth (25 th ) month from the date of shipment from Composite Research, Inc. to an authorized Composite Research, Inc. dealer, whichever occurs first.
Exceptions: The 10 Year warranty does not cover the gel coat nor any other components fastened or applied to the dash, hull or deck. Gel coat discoloration, blisters, and cracks are not considered structural defects. Gel coat along with installed components are warranted separately under the Composite Research, Inc. Nonstructural warranty listed below.
Time limitations shall run from the date of delivery to the original retail purchaser in the United States of America.
Registration and Transfer of Limited Warranty
3 Year Nonstructural Limited Fiberglass Small Parts Warranty
1 Year Nonstructural Limited Systems Warranty
No part of this warranty covers or implies coverage for loss of use.
To validate this warranty, the Warranty Registration Form (https://www.criboats.com/owner-warranty-registration/) provided by Composite Research, Inc. must be within (30) thirty days after the original purchase date of the vessel. Reception of the warranty registration card is a condition precedent to this warranty.
We warrant the boat hull and bottom construction for a period of One Hundred Twenty (120) months from date of original purchase, except as noted below, against “delamination” or separation CAUSED BY MANUFACTURER’S DEFECT (see definition of “delamination” for more specific information), providing that the integrity of the hull or floor has not been broken (such as with impact damage) or has been worn through.
Origin Date: Composite Research at it’s sole discretion shall reserve the right to reject any warranty repair, replacement, or defect of non-structural limited systems whereby the vessel has been delivered to a dealer and not sold for a period greater than 1 year from the original delivery date.
One-Year Exterior Cosmetic Gelcoat Limited Warranty
1. Up to six (6) months from the warranty commencement date, Composite Research will pay 100% of the repair costs.
2. After six (6) months but up to one (1) year from the warranty commencement date, Composite Research will pay 50% of the repair costs.
3. After one (1) year from the warranty commencement date, Composite Research will pay 0% of the repair costs.
Definition of Delamination
What is Not Covered ‐ This Warranty Does Not Apply to:
- A Hull, component, or other product that has been repaired without authorization of Composite Research or that has been altered in any way that affects its use and operation;
- Expenses related to inspection or survey or warranty service for hauling out, transportation to and from any dealer or Composite Research factory, towing or storage charges, inconvenience or loss of time or income;
- Note: It is the owner’s responsibility to provide transportation of the boat both to the service location and its return after repairs are completed. The service location will be determined by Composite Research;
- Any Composite Research Boat initially sold at retail by a party other than an authorized Composite Research dealer;
- Blistering, discoloring, cracking, or crazing of the Gelcoat finish or other surface finishes;
- Optional Accessories or their removal or installation including but not limited to, Bimini Tops, Swim Platforms, or other items not installed by Composite Research or components installed by Marine Dealers or Customers;
- Engines or Engine installation or removal;
- Outdrives, Jet drives, Propellers, Controls, Engine Brackets, Stereos, Depth Finders, GPS units, Trolling Motors, Batteries, Outrigger Bases, and other equipment or accessories that are not manufactured by Composite Research, whether the same is or is not warranted by such other manufacturer;
- Damage to, breakage of, or leakage around any windshields, hatches, or apertures;
- Any canvas, zippers, vinyl, upholstery, plastic, or fabric components;
- Mold (Pink Mold, Yellow Mold, etc.) on upholstery or cushions. (Mold damage covered 9 months from Day of Delivery to Dealer)
- Discoloration, oxidation, bleeding, or corrosion of any stainless steel or other metal products;
- Wind Shields (Glass or Lexan);
- Engine and accessory removal and de‐rigging or re‐rigging.
- Any Hull, component, or product that has been subject to unreasonable use, tampering, misuse, abuse, neglect, negligence, mishandling, vandalism, fire, riot, war or Acts of God. A boat powered or loaded in excess of the maximum limits as stated on the U.S. Coast Guard capacity plate attached to each boat is considered misuse;
- Any boat, or component or part thereof, that has been used for Commercial Purposes, racing purposes, or has otherwise been operated contrary normal recreational purposes or contrary to any applicable law (for purposes of this Limited Warranty, the term “Commercial Purposes” shall mean the usage of any boat more than fifty percent (50%) for revenue producing
or other business purposes); - A boat, or component or part thereof, that has been overpowered according to the maximum recommended engine horsepower specified on the capacity plate attached to the boat;
- Repair or attempted repair by unauthorized persons or any boat which shall have been repaired or altered in any way so has to affect its use or operation.
- The failure of any part, area, or component of the boat to be dry, whether or not the same was represented as “dry”;
- Any representation relating to the speed or weight of any part or component of the boat;
- Normal wear and tear maintenance items, including, but not limited to, filters, bulbs, batteries, bungees, anchor rope, trailer finishes, tires, brakes, bearings, and lights;
- Damage caused by the improper fitting of a boat to a trailer, by use of a roller type trailer, or by not following the Composite Research, Inc. Trailer Guidelines ( a copy is obtainable from your independent Composite Research Dealer or from Composite Research online at https://www.criboats.com/knowledge‐base/ , or caused by failure to use proper boat
tie downs. - The cost of de‐rigging and re‐rigging any parts or accessories, hardware, engines, fiberglass component parts whether original equipment or installed originally by the Dealer or the Owner. The Owner will be responsible for the cost of rigging removal and rigging additions.
- Any defect or repair requiring redesign of the boat, except pursuant to the recall provisions of the United States Federal Boat Safety Act of 1971 or the recall laws of any other foreign jurisdiction;
- Dealer preparation, cleaning, final adjustments and alignments in preparing the boat for delivery or commissioning; or
- Any act of God or force majeure.
The following items are warranted by their respective manufacturers and are not warranted by CRI:
- Engine, Engine controls, Key Switches and Engine wiring harness.
- Batteries or Chargers, Depth Finders, Radios, GPS Systems, Stereos or other electrical systems.
- Trolling motors, Trolling Motor Controls or Electrical Connections, Damaged caused by Trolling Motor Mounting to deck or subsequent damage caused by Trolling Motor impact when in use
Procedure for Warranty Repairs
- The boat must be returned to the selling independent Composite Research Dealer, for an initial inspection. In the event the selling independent Composite Research Dealer has ceased to do business or you are traveling or you have moved to a different locale, warranty inspection may be performed by any authorized independent Composite Research Dealer. The address concerning warranty matters is Composite Research, Inc. 6131 Sundance Road, Blackshear, GA. 31516.
- You must present your registration card or original sales receipt to the independent Composite Research Dealer to verify the boat is still in warranty.
- The independent Composite Research Dealer will examine the boat to determine if, in his opinion, a warrantable defect exists. If a warrantable defect appears to exist, Composite Research will require the boat hull to be returned to the factory, or at its sole option, an Authorized Dealer, for repair or authorize repair of a boat hull that is found to be defective. For repairs performed other than at the Composite Research factory, a written authorization form must be received and approved by Composite Research prior to any work being performed.
- All transportation, haul out, shipping and/or delivery charges are to be paid by the boat owner.
- All removable items, including but not limited to electronics, radios, gear and tackle, batteries, personal items, etc. must be removed by the owner prior to shipment to the Composite Research factory. Neither Composite Research or it’s Independent Dealer will be responsible for any loss of personal items not removed from the boat hull prior shipment to the factory.
- If boat hulls are repaired or replaced under the terms herein, the terms of this limited warranty shall cover such boat hull for a period of ninety (90) days from the date of repair or replacement or until the end of the original Limited Warranty period, whichever is later.
Limitations and Exclusions:
Composite Research shall not be responsible for any incident or consequential damages of any sort or nature including but not limited to personal injury, property damage, loss of use, time, or income. Some states do not allow the exclusions of damages so the foregoing may not apply to you.
The remedy available under this Limited Warranty is non‐cumulative in nature and is limited to repair or replacement, at Composite Research sole option, of the boat hull which is returned to a location approved by Composite Research, and which it’s examination discloses to its satisfaction to be defective. This warranty gives you specific legal rights. You may have other rights that vary from state‐to‐state.
Composite Research reserves the right to change the design of any boat without obligation to modify any boat previously manufactured. This warranty constitutes the entire agreement between Composite Research and the owner. Composite Research does not assure nor authorize any person other than its corporate officers to assure any obligation on its behalf.
Sole Remedy
Statute of Limitations
Owner’s Obligations
Assignment of Component Warranties
Governing Law, Modifications, and Severability